Refund Policy

Effective date: September 25, 2026

This policy covers purchases made through this website or the INKANU Code app, offered by:

Inkanu (FZE)

Digital subscriptions

INKANU Code subscriptions provide immediate access to digital content and AI-generated readings. Because of this, subscription payments are generally non-refundable once a billing period has started, except where required by applicable law or at our discretion (for example, a technical issue that genuinely prevented you from using the app).

Purchases through this website

Subscriptions purchased here are billed via PayPal. Refund requests are reviewed case by case: contact support@inkanu.store with your account email and the reason for your request, and we'll respond within a reasonable time.

Purchases through the Apple App Store

If you subscribe through Apple's in-app purchase system instead, your payment is processed and billed by Apple, and refunds for those purchases are handled directly by Apple under Apple's own refund policy, not by Inkanu (FZE). You can request an Apple refund at reportaproblem.apple.com.

Cancellations

You can cancel your subscription at any time from your account here on the website, from the app's Profile → Manage Subscription, or (for Apple purchases) through your Apple ID subscription settings. Cancelling stops future billing but does not automatically refund the current period.